FAQ

FREQUENTLY ASKED QUESTIONS

What does ‘Incoterms’ mean?

Incoterms, short for ‘International Commercial Terms’, is a set of sales terms defined by the International Chamber of Commerce (ICC). They are widely used as a standard for international trade because they clarify the responsibilities between buyer and seller.

Do I need cargo insurance?

Cargo insurance provides cover for any physical loss or damage during transit. Since many carriers (e.g. planes, trains, trucks, ships, etc.) will have terms limiting their liability for damage during transit, cargo insurance is highly recommended. Please contact us for more information.

Can you arrange for shipments to be picked up from our factory/warehouse?

Yes, we can facilitate door-to-door pickup and delivery, to and from anywhere in the world.

What is an International freight forwarder?

Change Freight Forwarding + Consulting is an international freight forwarding company that arranges movement of cargo worldwide.

Our expertise allows us to process all the difficult documentation associated with transferring your goods, such as commercial invoices, shipper’s export declarations, bills of lading and any other documents required by the carrier or country of export, import or transshipment.