About Us

We launched in 2006, with a goal to really get to know each customer and their requirements before taking on any enquiry.

We operate with true gentleman’s old-fashioned values and only accept a job when we can guarantee absolute customer satisfaction. We have a personal touch and care a great deal about our customers.

While we always service one off transactions with our trademark professionalism, it’s the relationships with our customers that drive our business forward. It’s important to us to work collaboratively with our customers and operate as a true partnership.

Change Freight entered the market for the long term. We had that view with the clients we took on – and we still do.

We take your satisfaction and our reputation very seriously and we’re pretty proud of our track record to date. We’re thrilled to have played a part in the business success of so many of our customers that have stayed with us over many years.

We like to get to know you really well – that way we can be sure to deliver the very best service in exactly the way you want it.

Our Method

First, we get to know your business, and your goals and objectives.

Once we’re confident we can support you and offer a service that helps you to deliver your business and project ambitions, we draft a proposal and prepare the right team to get the job done.

We take all the stress and worry out of freight and we follow through right to the door when required.

We work with sea, road, rail and air freight, in combination to provide a full end to end service.

Personal service means a lot to us and our staff support our mission to give you the best results and peace of mind.

To provide a cost effective service, we make regular “block bookings” on ships and aircraft and can often consolidate cargo from a a number of individual exporters to give you the best freight rates.

We are able to assist exporters in calculating the cost involved in exporting goods to a particular destination. We can also advise on the most economical means of transport, i.e. air, sea or a combination of both - and advise whether savings can be achieved by deferring dispatch, for example, until the next consolidated

We make sure export documents are absolutely correct so your international transactions are to be trouble free.

For your peace of mind, we are able to produce documents that comply with exporter's instructions, issue letters of credit and ensure that all regulatory requirements in the importer's country are adhered to.

We can prepare all documents and other activities required for international shipping including commercial invoices, shipper’s export declarations, bills of lading and all other documents required by the carriers or countries of export or import.

We are trained and licensed to deal with perishable and dangerous goods, oversized loads, time sensitive freight, and are with you for everything you need. We work hard to stay ahead of the constant changes to laws, regulations, and practices worldwide.

We are able to monitor the movement and location of your shipment from the time it leaves the exporter's premises to the time it arrives at the importer's premises, and to know where it is at all times. We have the facility to store outgoing and incoming cargo usually including Bond Storage.

We are also able to arrange customs inspection by the Australian Customs Service or other agencies if this cannot be conveniently accomplished at the exporter's premises.

Our suppliers globally are some of the best in the industry, with the best people and equipment. We work closely with them to deliver the best possible outcome, with regular due diligence. We negotiate hard on your behalf to ensure the best cost and transit times, and to maintain our standards of service throughout the world.

Our people work around the clock and will always go the extra mile for you. We do not rest until the job is done and you are completely satisfied!

Let us explore how we can help you with your requirements. Feel free to call us for an informal chat or more information – or to request a detailed quote.

Contact us on 1300 887 612 or salesaus@cffworld.com

MEET OUR TEAM
  • Hubert Igbinoba

    Hubert Igbinoba

    Founder / CEO
  • Sally Curtin

    Sally Curtin

    Business Manager
  • Lisa Hampton

    Lisa Hampton

    Accounts Manager
  • Maria Macolino

    Maria Macolino

    Marketing Manager
  • Stefan Kapera

    Stefan Kapera

    Exports Sea / Air Freight
  • Tony Nick

    Tony Nick

    Custom Clearance Imports / Exports
  • Fiona Zhu

    Fiona Zhu

    Transport