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Frequently Asked Questions
Find answers to common questions about our freight forwarding, customs clearance, and logistics services.

CFFWORLD (Change Freight Forwarding and Consulting) is a premier logistics firm based in Sydney, Australia. Specializing in comprehensive transportation services for air, sea, and rail cargo, CFFWORLD operates in over 50 countries worldwide. With over 18 years of industry experience, we pride ourselves on delivering personalized freight solutions tailored to each client's specific needs. Our dedicated freight specialists and experienced Customs Brokers emphasize reliability, customer service excellence, and compliance.

The responsibilities of a customs broker can vary widely depending on their clients' needs and specialties. A customs broker develops expertise in clearing goods for specific client requirements. Upon receiving initial shipping documents, a customs broker performs the following tasks: • Liaises with the airline or shipping line to obtain arrival details of the cargo. • Collects a 'delivery order' from the airline or shipping line and settles any associated charges. • Handles necessary documentary checks with Customs and the Department of Agriculture, Water and the Environment (DAWE). • Arranges for inspections or examinations required by Australian Customs, DAWE, or for issues related to pilferage or damage. • Organizes the collection of cargo from the airline or wharf and ensures delivery to the client's premises. • Provides the client with a completed Customs Clearance dossier, which must be retained by the goods' owner for a minimum number of years.

An Australian freight forwarder has a reliable network of overseas agents to ensure the safe transportation of your goods to and from Australia. A professional freight forwarder can efficiently coordinate the collection of your boxes and containers from your supplier's premises, manage the shipping process to Australia, handle customs clearance, and ensure the final delivery to your location.

• Port of Brisbane • Port of Sydney • Port of Fremantle • Port of Melbourne • Port of Hedland • Port of Dampier • Port of Wellington • Port of Darwin • Port of Adelaide • Port of New Castle

A packing declaration is essential for all sea freight shipments, as mandated by the Department of Agriculture, Water and the Environment (DAWE). This document should be completed by the packer of the goods. Having a packing declaration can help reduce costs associated with inspection fees.

The responsibilities of a customs broker can vary widely depending on their clients' needs and specialties. A customs broker develops expertise in clearing goods for specific client requirements. Upon receiving initial shipping documents, a customs broker performs the following tasks: Liaises with the airline or shipping line to obtain arrival details of the cargo; Collects a 'delivery order' from the airline or shipping line and settles any associated charges; Handles necessary documentary checks with Customs and DAWE; Arranges for inspections or examinations; Organizes the collection of cargo and ensures delivery to the client's premises; Provides the client with a completed Customs Clearance dossier.

Low-Value Imports: Goods worth equal to or under AUD $1000 incur no duties, taxes, or charges. Self-Assessed Clearance (SAC) declaration is required for air or sea cargo arrivals. High-Value Imports: Goods worth over AUD $1000 require an Import Declaration form, subject to processing charges, duties, and taxes.

Starting out as an importer or exporter in Australia involves navigating several key aspects: Regulations and Compliance, Documentation Requirements, Understanding Tariffs and Duties, Customs Clearance, Trade Agreements, Logistics and Shipping, Taxation and GST, Permits and Licensing, Market Research, Risk Management, Legal and Contractual Considerations, and Network and Support. Staying informed and seeking professional advice when needed will help you navigate these challenges effectively.

Using a Customs Broker can significantly streamline your import process and ensure compliance with local regulations. Key Benefits: Expert Guidance, Cost Savings, Compliance, Efficiency, Peace of Mind. Partner with CFFC for expert customs brokerage services.

LCL (Less than Container Load) and FCL (Full Container Load) are terms used in shipping logistics. LCL refers to shipments that do not fill an entire container; multiple shipments are consolidated. FCL refers to shipments that occupy an entire container. Key Differences: Volume, Cost, Security. Choosing between LCL and FCL depends on shipment size, cost, and need for container exclusivity.

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